Creative Spark Services Ltd is committed to maintaining the trust and confidence of our visitors to our website and subscribers to our email marketing. We’re very careful with all of the personal information we hold on file and would hate for you to think that we would be interested in passing your details onto other companies without your permission. Our Privacy Policy tells you what you need to know about how we treat data that we collect from our customers, visitors to our website, and subscribers to our email marketing.
Visitors to our Website
When someone visits www.creative-spark.co.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Contact Forms
If you use one of the contact forms to get in touch with us, we will use that data to reply to your query or comment. We may add your email to one of our marketing databases if we feel you may be interested in the content we mail out. You can opt-out at any time. When you complete one of our contact forms, we store this information, along with your IP address in a database, this is to ensure that we always receive your message and can verify the message source is from a safe sender.
Customer Data
When you make a booking with us, we will need to take some personal data, including your name, address, telephone number and email. This information is collected to contact you about your booking. Your personal data is kept private and stored securely until a time when it is no longer required or has no use. We may add your email to one of our marketing databases if we feel you may be interested in the content we mail out. You can opt-out at any time.
Email Marketing Sign-Up
As part of the registration process for our email marketing, we collect personal information such as your name, email address, and project details. The main reason we use that information is to let you know about our products and services that you might be interested in, but we might also contact you if we need to obtain or provide additional information, or to check that our records are right. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, Klaviyo, to deliver our email marketing messages. We gather statistics around email openings and clicks using industry-standard technologies to help us monitor and improve our messages. For more information, please see Klaviyo’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us.
Links to Other Web Sites
This Privacy Policy does not cover the links within this site to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Access to Your Personal Information
You are entitled to access the personal information that we hold of you. To request a copy of this, please email us.
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 17th October 2024.